Terms and Conditions — 399bet Game Platform Rules

1. Acceptance of Terms

By accessing or using the 399bet game website, mobile application, or any of its associated services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. This agreement applies to all users of the platform — whether you are browsing, registering an account, making a deposit, placing a bet, or playing any casino game.

These terms apply alongside any additional rules, policies, or guidelines published on the platform, including the Privacy Policy, the Responsible Gaming guidelines, and any specific bonus or promotion terms. In the event of any conflict between these Terms and Conditions and any other document on the platform, these Terms and Conditions take precedence unless explicitly stated otherwise.

Your continued use of the 399bet game platform after any update to these Terms and Conditions constitutes your acceptance of the revised terms.

2. Eligibility

To register and use 399bet game, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform as an individual, not on behalf of another person.
• You must not be using the platform for commercial or business purposes.
• You must not be acting as an agent or proxy on behalf of a third party.
• You must not have a previously suspended or terminated account on this platform.
• You must not be accessing the platform from a jurisdiction where online gaming is explicitly prohibited.

399bet game reserves the right to request proof of age or identity at any point. Accounts found to belong to players under 18 will be closed immediately and all balances forfeited. No exceptions are made to the minimum age requirement under any circumstances.

3. Account Registration

Each player is permitted to hold only one account on the 399bet game platform. Operating multiple accounts — whether under the same name, the same mobile number, the same payment method, or the same device — is strictly prohibited and will result in all associated accounts being closed.

When registering, you are required to provide accurate, current, and complete information. This includes your full name, a valid mobile number, and any other details requested during the sign-up process. You must update your account details promptly if anything changes. Providing false or misleading information at registration is grounds for permanent account closure and forfeiture of any balances held.

• Keep your password confidential and do not share your login details with anyone.
• You are responsible for all activity on your account once you are logged in.
• Notify support immediately if you suspect unauthorised access to your account.
• Do not allow other people to place bets or access the casino using your account.
• Account sharing, even with a family member, is not permitted.

399bet game is not responsible for losses resulting from unauthorised access to an account where the player has failed to keep their login credentials secure.

4. Deposits & Payments

All transactions on 399bet game are processed in PKR (Pakistani Rupees). The platform supports deposits via JazzCash, Easypaisa, Raast, bank transfer, debit cards, and mobile wallets. Deposit methods available to your account may vary and are displayed in the cashier section.

You must only use payment methods registered in your own name. Using a payment method that belongs to another person — even a family member — is not allowed. Any deposits made through a third-party payment method may be reversed and the account flagged for review.

• Deposits are credited to your balance after confirmation from the payment provider.
• Most deposit methods reflect within 30 to 60 seconds.
• 399bet game does not charge fees on standard deposits, but your payment provider may apply charges of their own.
• Deposits made in error cannot always be reversed — contact support as soon as possible if you deposit the wrong amount.
• Minimum and maximum deposit amounts are displayed at the time of transaction in the cashier.

Deposited funds are used for placing bets and playing casino games on the platform. 399bet game does not offer interest on account balances and your deposit account is not a banking product of any kind.

5. Withdrawals

You may request a withdrawal of available funds from your 399bet game account at any time, subject to identity verification and the conditions set out in these terms. Withdrawals are processed to the same payment method used for the original deposit wherever possible.

• JazzCash and Easypaisa withdrawals typically process within a few hours.
• Bank transfers generally complete within one to two business days.
• Withdrawals are only paid to accounts or wallets registered in the player's own name.
• Minimum and maximum withdrawal amounts are shown in the cashier at the time of request.
• Accounts must be verified before large withdrawals are processed.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 8.

399bet game reserves the right to carry out additional verification checks before processing a withdrawal. These checks may include requesting a copy of your CNIC, a screenshot of your JazzCash or Easypaisa account showing your registered name, or proof of the deposit method used. This is a standard security measure to protect players and prevent fraud.

For full details on the withdrawal process, please visit the Withdrawal page.

6. Betting Rules

All bets placed on the 399bet game sportsbook are subject to the following general rules. Specific rules for individual sports — including cricket, PSL, T20 internationals, football, and esports — are available within the relevant section of the sportsbook.

• Bets are only accepted on markets that are currently open. Any bet placed after a market has closed will be voided.
• Once a bet has been confirmed and accepted by the system, it cannot be cancelled or amended by the player.
• In the event of a match being abandoned or postponed beyond the standard rescheduling window, bets may be voided at the platform's discretion in line with the rules for that sport.
• Minimum and maximum bet amounts are displayed at the time of placing a wager and may vary by sport, market, and event.
• Live in-play bets are subject to availability and may be suspended at any time during an event without notice.
• In the event of an obvious pricing error on any market, 399bet game reserves the right to void affected bets regardless of outcome.
• Winnings are credited to your balance automatically once the result is confirmed and settled.

7. Casino Rules

The 399bet game casino — covering live dealer games and slots — operates under the following rules. Each individual game title may also have its own specific rules displayed before or during play.

• All casino game outcomes are determined by certified random number generators (RNG) or live dealer procedures, as applicable.
• The theoretical return-to-player (RTP) percentages for slots and table games are set by the game providers and are independent of 399bet game.
• If a live casino session is interrupted due to a connection failure, the game round outcome will be settled based on the state of the game at the point of disconnection.
• Players are responsible for ensuring a stable internet connection. Disconnection-related losses are not refunded.
• Progressive jackpot winnings and large single-session wins may be subject to manual verification before payout.
• Attempting to exploit software bugs, glitches, or game malfunctions is strictly prohibited and will result in account closure.

The availability of specific casino games may change without notice due to provider updates, maintenance, or content decisions. 399bet game does not guarantee the permanent availability of any individual game title.

8. Bonuses & Promotions

399bet game offers various bonuses and promotions from time to time, including welcome bonuses, deposit match offers, free bets, reload bonuses, and seasonal promotions tied to events like PSL and T20 tournaments. Each promotion is governed by its own specific terms published on the Promotions page. The following general bonus conditions apply across all offers:

• Bonuses are available to one account per player, per household, per device, and per payment method.
• Bonus funds and any winnings generated from bonus funds are subject to wagering requirements before withdrawal. The required wagering multiplier is stated in each individual promotion's terms.
• Free bets are credited to your account as a non-withdrawable bonus token. Only winnings generated from a free bet are withdrawable, subject to any stated wagering conditions.
• Bonuses have an expiry date. Any unclaimed or un-wagered bonus balance after expiry will be removed from the account automatically.
• 399bet game reserves the right to withdraw, cancel, or modify a bonus at any time if abuse is suspected or if the promotion terms have been misrepresented.
• Players who have already received a welcome bonus are not eligible to claim it again under any circumstances.
• Bonus eligibility, contribution rates per game type, and maximum bet limits while a bonus is active are all detailed in the specific promotion terms.

9. Prohibited Activities

The following activities are strictly prohibited on the 399bet game platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

1. Operating more than one account on the platform, either alone or in coordination with other players.
2. Using automated bots, scripts, or software tools to place bets, access accounts, or interact with the platform in any way.
3. Attempting to launder money or use the platform for any form of financial fraud.
4. Exploiting pricing errors, system bugs, or technical malfunctions to gain an unfair advantage.
5. Colluding with other players, dealers, or third parties to manipulate outcomes in the casino or sportsbook.
6. Using another person's payment method, identity documents, or account credentials.
7. Providing false information at registration or during verification checks.
8. Attempting to reverse-engineer, hack, or otherwise interfere with the platform's software or infrastructure.
9. Selling, transferring, or otherwise dealing in account balances, bet slips, or winnings outside the platform.
10. Accessing the platform on behalf of a minor or allowing a person under 18 to use your account.

10. Responsible Gaming

399bet game is committed to providing a gaming environment that supports responsible play. Online gaming and sports betting are forms of entertainment and should always be approached with a clear budget and a time limit in mind.

• Set a deposit limit before you start — daily, weekly, or monthly limits can be configured in your account settings.
• Only ever bet or play with money that you can comfortably afford to lose. Never chase losses.
• Use the session reminder feature to get notified when you have been playing for a set period of time.
• Take regular breaks. If gaming stops feeling like entertainment, it is time to step back.
• If you feel your gaming is becoming problematic, use the self-exclusion tools available in your account or contact support to discuss options.

This platform is strictly for adults aged 18 and above. We do not knowingly allow minors to register or play. If you are concerned about someone underage accessing gambling services, please use parental control software on shared devices.

Full guidance on managing your gaming habits is available on the Responsible Gaming page.

11. Account Suspension & Termination

399bet game reserves the right to suspend, restrict, or permanently close any account at its discretion. Circumstances that may lead to account action include but are not limited to:

• Breach of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or collusion.
• Failure to complete identity verification when requested.
• Use of prohibited tools or software on the platform.
• Operating multiple accounts.
• Extended periods of account inactivity (as defined in the platform's inactivity policy).

You may also choose to close your own account at any time by contacting the support team. If your account is closed at your own request with a remaining balance, the balance will be returned to you via your registered payment method after identity verification, provided no outstanding bonus wagering requirements are attached.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. Accounts closed for responsible gaming reasons — such as self-exclusion — will have their balance returned in full.

12. Limitation of Liability

399bet game provides the platform on an "as is" and "as available" basis. While we make every effort to keep the platform running reliably, we do not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances outside our control may occasionally affect availability.

• 399bet game is not liable for losses resulting from platform downtime, connection failures, or service interruptions beyond our direct control.
• We are not responsible for losses arising from a player's failure to comply with these Terms and Conditions.
• Any reliance on information, odds, or data displayed on the platform is at the player's own risk. Errors in displayed odds or game outcomes will be corrected but are not grounds for compensation beyond the voiding of the affected bet.
• 399bet game is not liable for any indirect, consequential, or punitive damages arising from use of the platform.

Nothing in this section limits 399bet game's liability in cases of gross negligence, wilful misconduct, or fraud by the platform itself.

13. Changes to These Terms

399bet game may update or amend these Terms and Conditions at any time. When significant changes are made, the "Last updated" date at the top of this page will be revised. We may also notify registered players via the email address or mobile number associated with their account.

It is your responsibility to review these terms periodically. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms and Conditions. If you do not agree with a change, you should stop using the platform and contact support to close your account.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your account, please reach out to the 399bet game support team. Our support is available around the clock.

You can contact us at:  [email protected]

For information about managing your gaming habits, visit the Responsible Gaming page. For frequently asked questions, visit the FAQ page.